Frequently Asked Questions About
Our Beauty Supply Store Courses:
Will I automatically
receive my certificate?
No. Beauty supply courses are often paid for by businesses,
family and friends as gifts. To ensure the certificates are
mailed to the right person and address, each student must
verify the proper spelling of their name and address upon
completion to the instructor. Then, certificates will be
How do I get my certificate?
Send an email to your course instructor
to request your certificate. If you still need assistance
send an email to our Office at
When will I be notified about my
beauty supply course start date?
Courses start at your leisure. Once you setup your user
profile for FREE by clicking on the tab below each class,
you will be able to enroll, view the orientation and begin
taking the course.
How long will my beauty supply
store course lessons be available?
Students are given 30 days to complete Online Course Tracks.
Electives are based upon the number of lessons in the
course. We allow 1 day of access per lesson. For
example, if you enroll in a 3 lesson course, the course will
be available to you for 3 days AFTER you begin taking the
course. The time doesn’t start when you setup your profile
or enroll in the course. If your course expires because you
did not complete it in the specified time given you can
re-enroll within 48 hours from the time of the course
expiration. You must notify our office by email or
phone. Administrative fees will apply to re-enroll. After 48
hours the regular enrollment fee will apply. No exceptions.
How will my questions be answered?
Questions are handled online.
How long will it take questions to
Questions are answered on a daily basis when a lesson is
given. All questions must be given to the instructor no
later than 24 hours after the completion of your course.
What time are the beauty supply
All online beauty supply store courses are designed to meet
the needs of various professionals in different time zones,
therefore there is no designated "start" time.
Are there tests for the courses?
Yes. After each lesson, you are required to take an
What is a passing grade?
You must pass the course with a minimum of 70%
How many questions are on
What if I fail the course?
You will not receive a certificate.
Can I retake the course if
You will be required to re-enroll at the standard rate.
What if I am unable to
complete all of the lessons will, I be able to finish it
No. Once the course begins all submissions will take place
at the end of the final day of the course.
Are your course timelines strict?
Yes. As with any school we must adhere to the time frame
given for each course to ensure all students are given the
attention they deserve when taking a course. This also
allows us to retain highly trained instructors in retailing
while keeping our cost affordable to students.
Can I start my beauty supply store
course at any time?